To be able to use the remote calling feature that has just been released, you will have to download and install the Cisco Jabber Client. Depending on your platform(Andriod Phone, Chromebook, IPhone/IPad, or Windows/Mac PC), please use the below links to help find and download the client.
If you have requested this access already continue; however, if you have not please contact the help desk to setup the type of device you will be using.
Link to Cisco Website for all clients –
Iphone/Ipad – https://apps.apple.com/us/app/cisco-jabber/id467192391
Andriod/Chromebook Play Store – https://play.google.com/store/apps/details?id=com.cisco.im&hl=en_US&gl=US
Once you have the client downloaded and installed on your device – launch the application.
Enter in your email address in ALL CAPS – [email protected] and click continue.
you may be prompted about security certificates – you can click on alow/trust of these certificates.
the client will look for available services and then present you with a sign in page that should have your username in ALL CAPS – enter in your district desktop (windows/skyward) password – use the lower, upper, number, and/or special character that you set –
and click sign in.
The client should sign in and prompt you for device specific security permissions, allow these.
All Calls placed through the Jabber client operate in the same manner as if you are in district.
- Internal ( 4 digit extensions ) dial the extensions like 6556
- External local – 9-399-6556
- external long distance – 9-1-989-3996-556 then enter the long distance code to place the call.
- voicemail – dial 6600 then enter in your pin code
Images of different clients and possible screens you may see.
Log in screens
Service request via email address
Authentication using all caps username and district desktop password
Android select the phone icon on the middle bottom, then press the blue dial pad near the bottom right.
Windows client – after being logged in, you can click the dial pad (red arrow) to gain access to the ability to make your call.
Chromebook – press the in the middle bottom of the window blue dial pad to be able to dial the phone.